Archive for category verizon

Verizon’s wireless 911 service fails, FCC asks for answers – RealtyGo_blog

This is a bit scary…

Help! 911

Verizon Wireless failed to connect around 10,000 calls to 911 during the Jan. 26 snowstorm that blanketed Maryland, according to the FCC, and the agency has requested that the carrier provided a detailed account of what went wrong and what the carrier plans to do to fix it. Importantly, the FCC said it is worried the problem may not be limited to the area, and instead is “widespread across Verizon’s footprint.”

Verizon noted the issue involves the company’s wireline division, although the FCC said the problem specifically involved wireless callers.

“We have taken seriously the concerns about the outage that was triggered by the mass call event that occurred during the January 26th snowstorm. We have been addressing this issue directly with the counties involved, and will work cooperatively to address the FCC’s questions, as well,” said Verizon spokesman Harry Mitchell. “Our objective is to provide the best service to our customers, and we will continue to work with 911 centers and others to ensure that callers receive the level of service they deserve and expect when they call 911.”

James Barnett, chief of the FCC’s Public Safety and Homeland Security Bureau, sent Verizon a letter Feb. 17 detailing the problem, which he said blocked 8,300 wireless calls to 911 in Montgomery County, Maryland, and 1,700 calls to 911 in Prince George’s County, Maryland, on Jan. 26. Barnett wrote that Verizon’s system stopped taking 911 calls during the snowstorm and did not alert the local 911 answering stations about the problem. He noted that 911 workers only discovered the problem after they received complaints from callers.

Barnett said the trouble was not due to an overload of the system or faulty equipment, and that similar troubles have occurred in the area a number of times before.

“We are particularly concerned that this problem may be widespread across Verizon’s footprint,” Barnett wrote. “We therefore request that Verizon investigate the extent of the problem across its network.”

Rule the Air

The FCC requested that Verizon respond to the issue by March 10.

For more:
– see this FCC document

via Verizon’s wireless 911 service fails, FCC asks for answers – RealtyGo_blog

Related Articles: by fiercewireless;
Pinpointing wireless 911 calls remains tricky
AT&T launches VoIP 911 solution for remote users
FCC extends VoIP 911 deadline
Lack of funds slows E-911

 

Advertisements

, , , , , , , , , , , , , , ,

Leave a comment

| 02.17.11 | Google: Personalization will revolutionize commerce – RealtyGo_blog

Google Mobile

BARCELONA, Spain–Google (NASDAQ:GOOG) Chairman and CEO Eric Schmidt capped off the second day of the Mobile World Congress trade show here with a far-ranging and forward-thinking keynote address forecasting a future where increasingly personalized and relevant mobile services transform most every facet of users’ lives. “Smartphones are taking over–smartphone sales surpassed PC sales on a quarterly basis just last week,” Schmidt told a capacity crowd. “The smartphone is the destination for the next generation of games, apps and social connectivity.”

Looking beyond the current mobile marketplace, Schmidt outlined what he called “a serendipity platform–your phone helping you learn new things and meet new people you wouldn’t otherwise meet. Why does my phone not talk to my friend’s phone? Why doesn’t it monitor people who are ill?” Adding he believes very strongly in “the optimism of what we can do with computers and technology,” Schmidt said the accelerated evolution of the Web, mobile and cloud services will ultimately shoulder even greater burdens plaguing everyday life, giving consumers the time and flexibility to spend more time with the people they care about, doing the things they enjoy and making the world a better place. “Computers are here to make us happier,” he asserted.

Schmidt also stressed the increasing role of permission-based personalization solutions, anticipating a future where technology solves human failings spanning from fuzzy memories to boredom.

Shifting his focus to more contemporary mobile industry opportunities, Schmidt said he anticipates substantial breakthroughs in the mobile advertising segment. “Think about the creativity of the commercials you see on TV, and apply that on mobile in a personal way–that’s the next great frontier,” he said. “The display business is fundamentally about telling stories–that produces a better, more relevant ad and a more satisfied consumer. A billion dollar business right in front of us.”

In addition, Schmidt called mobile payment services and Near Field Communications transaction technologies a “mega-scale opportunity,” outlining a scenario where he’s walking down the street in a commercial area. “My phone remembers I need new pants, and it knows ahead of me are two stores–one offering the product at a 20 percent discount, the other offering a 30 percent discount. I enter the store with the bigger discount, the pants are ready, and out I go. You don’t think this is going to work? It should revolutionize electronic commerce and payments. We’re seeing that models around consumerism are working when they’re tied to location and advertising.”

Despite the mobile industry’s myriad innovations, Schmidt cited its capacity to revolutionize life in developing nations as his greatest source of pride. “The future is for the masses, not the elite,” Schmidt stated. “Two billion people we’ve never heard from will enter our conversation in the next three to four years. Because of mobile, it’s possible, and it will change their lives more than it changed any of ours. That’s what I’m proudest of.”

| 02.17.11 | Google: Personalization will revolutionize commerce – RealtyGo_blog

, , , , , , , , , , , , , , , , , , , , , , ,

1 Comment

T-Mobile needs the WiFi spectrum to compete with Verizon LTE? T-Mobile USA nearing deal for Clearwire spectrum – RealtyGo blog

Verizon’s LTE application gives them superior leverage in the Mobile data transmission space; Will T-Mobile emerge as a huge competitor…?

Deutsche Telekom’s T-Mobile USA unit is getting closer to a deal to buy spectrum from Clearwire (NASDAQ:CLWR), according to a Bloomberg report–the latest twist in the long-rumored relationship between the two companies.

According to the report, which cited unnamed sources familiar with the matter, T-Mobile is the only potential bidder for Clearwire’s spectrum and a deal could happen by the end of the first quarter. T-Mobile CTO Neville Ray said at the carrier’s investor conference last month that the company does not need spectrum in the near-to-medium term, which could give T-Mobile leverage over Clearwire. T-Mobile has been upgrading its HSPA+ network and has not committed to deploying LTE in the near term.

Clearwire, which recently announced a debt offering of $1.33 billion, is seeking additional funding sources to continue its mobile WiMAX network buildout. Clearwire’s WiMAX network is in 71 markets and covers roughly 120 million POPs.

Representatives for Clearwire and T-Mobile declined to comment.

Clearwire late last year disclosed plans to sell off some unneeded spectrum. CFO Erik Prusch said late last year Clearwire was exploring several different options, including selling off spectrum in regional or market-by-market chunks. He said in the top 100 markets Clearwire has 150 MHz to 160 MHz of spectrum.

via Report: T-Mobile USA nearing deal for Clearwire spectrum – RealtyGo blog.

RealtyGo

, , ,

Leave a comment

Verizon’s iPhone 4 pre-orders break sales record – RealtyGo blog

Verizon Wireless (NYSE:VZ) said it stopped taking pre-orders for Apple’s (NASDAQ:AAPL) iPhone 4 at 8:10 p.m. EST yesterday, and that the pre-order sales broke company sales records–an echo of the flood of traffic that greeted AT&T Mobility (NYSE:T) when it took pre-orders for the device in June.

Verizon began taking pre-orders at 3 a.m. EST Thursday for existing customers. According to the carrier, within the first two hours Verizon sold more phones than any first day launch in its history. Verizon said online pre-orders will begin again Feb. 9 at 3:01 a.m. EST, and that its stores will open at 7 a.m. local time on Feb. 10 for the official launch. Apple stores also will open at 7 a.m. local time on Feb. 10; Best Buy will offer the CDMA iPhone then as well.

The launch was not without glitches. Verizon spokeswoman Brenda Raney told Reuters that the majority of the carrier’s customers were able to get their orders processed, but that some customers received error messages. She said Verizon is trying to sort through the issues.

Meanwhile, other carriers are working hard to blunt the impact of the Verizon iPhone. AT&T said Thursday it will throw its marketing muscle behind the Motorola Mobility (NYSE:MMI) Atrix 4G. Sprint Nextel (NYSE:S) will host a media event in New York City Monday to unveil an “industry first.” And T-Mobile is offering two free G2 smartphones when customers sign up for an unlimited, two-line family plan, which costs $179.99 per month. Additionally, the No. 4 carrier, which is kickstarting a company-wide turnaround plan, set up a special website to hype its smartphones and HSPA+ network, which it markets as 4G.

via Verizon’s iPhone 4 pre-orders break sales record – FierceWirelessRealtyGo Blog.

, , , , , , , , , , , , , , , ,

Leave a comment

Switching to Verizon? Sell Back Your AT&T iPhone at Macworld; best for San Fran locals..

e-Cycle, an official buyback and recycling partner of Verizon Wireless, will be buying back AT&T iPhone units onsite at Macworld Expo 2011.

Macworld Expo runs from Thursday January 27 through Saturday January 29 in San Francisco. Attendees can visit the e-Cycle booth and trade in their old iPhone units for cash.

The Verizon iPhone launch is just around the corner, a fact that is giving many AT&T iPhone owners cause for consideration. e-Cycle is taking advantage of the opportunity to accept in-person buybacks.

According to e-Cycle, only 10% of the roughly 130 million phones discarded each year are recycled. Not only do many of these phones still have resale value, passing a phone on to a new owner is a lot better for the environment than tossing the device in a landfill.

If you aren’t going to be at Macworld, e-Cycle has an online buyback tool for both the iPhone and iPad. Payout depends on the model of phone and its condition. As an example, we were offered $160 for our not quite year-old 32GB iPhone 3GS. Depending on how far along you are in your contract and how much you originally paid for your iPhone, selling the old unit could offset a significant portion of a Verizon iPhone’s cost or the AT&T early termination fee (ETF).

e-Cycle says that it scrubs all devices using “the industry’s most rigorous mobile data security measures,” and phones traded in at Macworld will be wiped of all user data upon receipt.

via Switching to Verizon? Sell Back Your AT&T iPhone at Macworld.

, , , , , , , , , , , , , , ,

Leave a comment

Verizon to pair iPhone with unlimited data plan – RealtyGo.co

Verizon Wireless (NYSE:VZ) plans to sell a CDMA-capable iPhone from Apple (NASDAQ:AAPL) with unlimited data service, according to a report in the Wall Street Journal, helping Verizon distinguish the smartphone from AT&T Mobility (NYSE:T), which stands to lose its exclusive grip on the device.

Verizon to offer the iPhone with unlimited data plans...

The report, which cited an unnamed source familiar with Verizon’s plans, said the carrier will begin selling the iPhone around the end of the month. The Journal, along with other media outlets including Bloomberg and Reuters, reported that Verizon will unveil the iPhone at a media event in New York City Tuesday. Verizon sent out invitations to event, which starts at 11 a.m. EST and will be headlined by Lowell McAdam, president and chief operating officer of Verizon Communications and the former head of Verizon Wireless. The invitation asks recipients to “join us as we share the latest news,” but provided no details. FierceWireless will be onsite Tuesday covering the event.

AT&T has been the exclusive provider for the iPhone since 2007 and last year introduced tiered, usage-based data plans. Verizon has long offer an unlimited data plan for smartphones at $30 per month, but late last year added an option of 150 MB per month for $15.

Verizon has been insisting for months that its network is capable of handling increased traffic from an iPhone. The company’s network has been tested by an influx of millions of subscribers using devices that run on Google’s (NASDAQ:GOOG) Android platform. AT&T has admitted it was unprepared for the deluge of traffic the iPhone caused, but has since spent billions upgrading its network to support faster data speeds and increased traffic.

While the announcement by Verizon is not yet official, analysts are already trying to predict how the competitive landscape will be altered if Verizon does launch the iPhone. Sales estimates by many analysts vary, but a consensus has emerged that Verizon might sell 9 million to 12 million iPhones in 2011. Others, however, are more cautious.

“PRTM believes that analyst predictions of as many as 13 million Verizon iPhone sales in 2011 are unlikely to be fulfilled,” PRTM analyst Dan Hays said. “More likely, we will see 2011 Verizon iPhone sales in the range of 5-7 million, slowed by the high cost of subscribers breaking existing contracts, limitations of Verizon’s CDMA technology for multi-tasking and global roaming, and an attractive portfolio of competing 3G and 4G devices in Verizon’s arsenal.”

The iPhone’s arrival from Verizon could also help blunt the growth of Android and stall BlackBerry maker Research In Motion (NASDAQ:RIMM). According separate reports from research firms Canalys and the NPD Group, Android captured around 44 percent of the U.S. smartphone market in the third quarter, besting both Apple and RIM.

via WSJ: Verizon to pair iPhone with unlimited data plan – RealtyGo

, , , , , , , , ,

Leave a comment

Verizon’s Melone fires back at T-Mobile in 4G war of words – RealtyGo.co

Who has the fastest network?

The battle over network technology supremacy is reaching new heights, with both Verizon Wireless (NYSE:VZ) and T-Mobile USA trading claims over the performance of their next-generation networks.

Verizon Communications CTO Tony Melone dismissed T-Mobile’s claims that its upgraded HSPA+ network will offer service comparable to Verizon’s LTE network.

In an interview with CNet, Melone said HSPA+ provides incremental improvements via software and hardware upgrades and said it is possible to squeeze more performance out of HSPA+ technology. “So I am sure they are pushing the envelope on what can be done with HSPA+, but it doesn’t match what LTE is capable of,” he said. “The real difference in the technologies is when you look at what happens on the edge of the cell network, where the signal is weaker and speeds decrease. We’ve stated that average speeds on our network are 5 Mbps to 12 Mbps for downloads. And on the cell edge people are getting 1 Mbps to 3 Mbps on average. For HSPA, I’d say that the download would be a quarter of that or less. Folks who understand these technologies would have a hard time arguing with that.”

The verbal back-and-forth between carriers over network performance is nothing new, but has taken on a new twist now that both AT&T Mobility (NYSE:T) and T-Mobile claim HSPA+ is a “4G” technology.

Last week at the Consumer Electronics Show in Las Vegas, T-Mobile said at some point this year it plans to launch HSPA+ 42 technology, which provides theoretical peak speeds of 42 Mbps and represents a doubling of the speeds provided by the carrier’s current HSPA+ 21 network. T-Mobile CTO Neville Ray said that HSPA+ 42 will provide speeds that are comparable to Verizon’s LTE network. “There’s very little difference,” he said, adding that T-Mobile has been testing T-Mobile’s planned HSPA+ 42 upgrade against Verizon’s LTE network in Las Vegas and that both networks provided average download speeds of around 8 Mbps.

Melone added that he thinks the only reason T-Mobile is continually pushing the limits on HSPA+ technology is because the company lacks the spectrum to move to LTE. “So they are using HSPA+ to transition,” he said. “I’d do the same thing if I were them.”

via Verizon’s Melone fires back at T-Mobile in 4G war of words – RealyGo.co

, , , , , , ,

Leave a comment