Posts Tagged Verizon Wireless
This is a bit scary…
Verizon Wireless failed to connect around 10,000 calls to 911 during the Jan. 26 snowstorm that blanketed Maryland, according to the FCC, and the agency has requested that the carrier provided a detailed account of what went wrong and what the carrier plans to do to fix it. Importantly, the FCC said it is worried the problem may not be limited to the area, and instead is “widespread across Verizon’s footprint.”
Verizon noted the issue involves the company’s wireline division, although the FCC said the problem specifically involved wireless callers.
“We have taken seriously the concerns about the outage that was triggered by the mass call event that occurred during the January 26th snowstorm. We have been addressing this issue directly with the counties involved, and will work cooperatively to address the FCC’s questions, as well,” said Verizon spokesman Harry Mitchell. “Our objective is to provide the best service to our customers, and we will continue to work with 911 centers and others to ensure that callers receive the level of service they deserve and expect when they call 911.”
James Barnett, chief of the FCC’s Public Safety and Homeland Security Bureau, sent Verizon a letter Feb. 17 detailing the problem, which he said blocked 8,300 wireless calls to 911 in Montgomery County, Maryland, and 1,700 calls to 911 in Prince George’s County, Maryland, on Jan. 26. Barnett wrote that Verizon’s system stopped taking 911 calls during the snowstorm and did not alert the local 911 answering stations about the problem. He noted that 911 workers only discovered the problem after they received complaints from callers.
Barnett said the trouble was not due to an overload of the system or faulty equipment, and that similar troubles have occurred in the area a number of times before.
“We are particularly concerned that this problem may be widespread across Verizon’s footprint,” Barnett wrote. “We therefore request that Verizon investigate the extent of the problem across its network.”
The FCC requested that Verizon respond to the issue by March 10.
– see this FCC document
Sony Ericsson is no longer being coy about its intentions to launch a gaming-focused smartphone running Google’s (NASDAQ:GOOG) Android platform. The company unveiled an advertisement for the Xperia Play, which has been dubbed the “PlayStation phone,” during last night’s Super Bowl.
In the minute-long ad, Sony Ericsson took the wraps off the phone, which it said will be formally announced Feb. 13. The commercial shows Google’s Android robot being given fingers for gameplay. There also are images of the smartphone, which appears to have a slide-out controller panel.
The Xperia Play is expected to be the first smartphone that meets the standard’s of Sony’s PlayStation Certified license program for hardware manufacturers. That certification promises software development support and logo licensing to guarantee quality gameplay experiences across the Android device ecosystem.
Sony Ericsson has long hinted it will debut the Xperia Play and numerous leaked images and videos of the smartphone have flooded the web in recent months.
But Sony Ericsson was not the only wireless company taking advantage of the high-profile Super Bowl advertising time. Verizon Wireless (NYSE:VZ) touted its forthcoming launch of Apple’s (NASDAQ:AAPL) iPhone 4 with a slight dig at AT&T Mobility (NYSE:T) in a commercial that highlights Verizon’s call quality with its “Can you hear me now?” spokesman. AT&T suffered numerous public relations setbacks due to iPhone users’ perception that the carrier had poor network quality in some areas. AT&T shot back with its own Super Bowl ad that highlighted its ability to make simultaneous voice calls and surf the web on the iPhone, which users cannot do on Verizon’s CDMA network.
Additionally, Motorola Mobility (NYSE:MMI) took jab at Apple’s iPad with a teaser ad for its forthcoming Xoom tablet, which runs on version 3.0, or Honeycomb, of Android. The tablet, which will initially launch on Verizon’s EVDO network, will require a monthly rate plan, the ad noted: 1 GB of data for $20; 3GB for $35; 5 GB for $50 and 10 GB for $80. A Motorola spokeswoman did not immediately respond to a request for comment.
e-Cycle, an official buyback and recycling partner of Verizon Wireless, will be buying back AT&T iPhone units onsite at Macworld Expo 2011.
Macworld Expo runs from Thursday January 27 through Saturday January 29 in San Francisco. Attendees can visit the e-Cycle booth and trade in their old iPhone units for cash.
The Verizon iPhone launch is just around the corner, a fact that is giving many AT&T iPhone owners cause for consideration. e-Cycle is taking advantage of the opportunity to accept in-person buybacks.
According to e-Cycle, only 10% of the roughly 130 million phones discarded each year are recycled. Not only do many of these phones still have resale value, passing a phone on to a new owner is a lot better for the environment than tossing the device in a landfill.
If you aren’t going to be at Macworld, e-Cycle has an online buyback tool for both the iPhone and iPad. Payout depends on the model of phone and its condition. As an example, we were offered $160 for our not quite year-old 32GB iPhone 3GS. Depending on how far along you are in your contract and how much you originally paid for your iPhone, selling the old unit could offset a significant portion of a Verizon iPhone’s cost or the AT&T early termination fee (ETF).
e-Cycle says that it scrubs all devices using “the industry’s most rigorous mobile data security measures,” and phones traded in at Macworld will be wiped of all user data upon receipt.
T-Mobile USA announced it will sell the Android-powered G-Slate tablet, built by LG, “in coming months.”
The companies provided little in the way of details. The G-Slate will run the “Honeycomb” version of Android 3.0, which is designed for tablet-style gadgets, and will support T-Mobile’s HSPA+ network, which the carrier has branded as 4G. The companies did not release specifications, pricing or a launch date.
The announcement of the G-Slate came mere minutes after Motorola Mobility (NYSE:MMI) unveiled its own Honeycomb-powered tablet, the Xoom for Verizon Wireless (NYSE:VZ)–a possible move by T-Mobile and LG to lessen the splash of Motorola’s announcement here at the Consumer Electronics Show.
The G-Slate represents a further evolution of both T-Mobile USA and LG’s respective strategies. T-Mobile has been working to broaden and deepen its lineup of high-end devices, and currently sells the Samsung GalaxyTab tablet and the HSPA+-powered G2 and myTouch 4G smartphones. All of the gadgets run Google’s (NASDAQ:GOOG) Android platform.
For LG, the G-Slate brings to a close the company’s troubled tablet journey. LG announced in July its intention to offer an Android tablet in the fourth quarter of 2010. However, in October the company said it scrapped plans to offer an Android 2.2 tablet, arguing Android 2.2, dubbed Froyo, isn’t suitable for tablet-sized devices.
….and our Mobile Real Estate software and services will run on any tablet and Smartphone Operating System.
OnStar announced a new retail effort that dramatically broadens the company’s addressable market. Instead of offering its service through a calling system built into General Motors vehicles, OnStar announced a rear-view mirror that provides many of the same services and can be installed into cars from other automotive manufacturers.